Dublin-based Japanese restaurant chain Yamamori plans to open new premises to handle its delivery and take-out services when its three Dublin restaurants are allowed to reopen for normal business.
Dublin-based Japanese restaurant chain Yamamori plans to open new premises to handle its delivery and take-out services when its three Dublin restaurants are allowed to reopen for normal operations.
Yamamori owner Graham Ryan said The Sunday Independent that the chain’s delivery and take-out services, which it set up in conjunction with Irish digital food ordering solution Flipdish, have become much more than a shutdown during the COVID-19 pandemic and the associated lockdowns, and the chain intends to keep services running when its restaurants reopen for catering operations.
“Consider actually opening a stand-alone store”
Ryan said The Sunday Independent, “Once things reopen, we’re not sure we have enough capacity to do take out and run a restaurant in the same location. So at the moment we are planning to open a stand-alone store that would serve online commerce.
“We had our best five-day period since the start of the pandemic last week with over 400 orders, although that compares to the 5,000 we would have served each week at our three restaurants and club before the pandemic. “
Ryan continued, “We kicked off the take out pretty quickly after the first lockdown. From the time we closed our doors until the time we started shipping food through the door, it lasted about two and a half weeks.
“Previously we had only done fundraising, but it was a very minimal part of our business and we had never focused on it.”
Difficult at first
Ryan added that switching to online ordering was difficult at first, but Yamamori managed to do it in a very quick time, and said, “We have already put a lot of love into our website, but we We had to fix everything to our packaging, find drivers and create a safe environment for our staff. It was difficult, but we did it. “
Yamamori employed 160 people before the pandemic. Its take-out service is run by 12.
Irish Flipdish Customer Number
Meanwhile, Flipdish said The Sunday Independent that it has more than doubled its number of Irish customers since the start of the pandemic. As of February 2020, Flipdish had 560 hotel and restaurant customers in Ireland. As of February 2021, it had 1,152 hotel and restaurant customers in Ireland.
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